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30 Days Free Returns Easy and Simple

If for any reason you are not happy with your order, don't worry! We have a 30 day return policy that is free and easy to follow. Just log into your account, follow the simple steps and once your order is received undamaged back to our warehouse, a refund will be issued as per our terms and conditions.

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Fast Delivery

Multiple Options At Check Out

We deliver to almost every corner of the world and provide both standard and expedited shipping options at check out.

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Group Discounts Available

Buying for a clinic, business or university? If you are purchasing more than 20 garments, we offer attractive discounts and further customer service support to help make your team stand out with the Dr. James collection.

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Qualifying Conditions for Group Buying

1. You must be a registered organization.

2. You must order 20 units or more of any style or a mix of different styles.

3. We do not offer credit terms so all orders must be paid in advance of shipping.

4. Returns are accepted within 30 days of ordering as per our returns policy and conditions.

5. An organization registration number must be provided when ordering, to obtain a free sample.

6. Discount rates apply to the quantity specified in your order. Changes to your order at a later stage may effect the agreed price if quantities change.

7. Delivery dates are subject to stock availability.

8. Embroidered garments cannot be returned or exchanged in any way.

12 Month Warranty

Dr James value our customer experience. We hope that all our products are made with care and in a professional way. If our items become defective from normal wear, we will replace the garment free of charge under the Dr James Warranty. Examples of possible warranty claims could involve the garment studs, the garment seams, the garment cuffs. If you believe your Dr James product has not lived up its expectations, please email us on info@dr-james.com with your claim and we will process it accordingly.